TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Jtansu. The collective work includes works that are licensed to Jtansu. Copyright 2003, Jtansu ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Jtansu or purchasing Jtansu products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Jtansu or to purchase Jtansu products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Jtansu. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Jtansu used in the site are trademarks or registered trademarks of Jtansu
Limitation of Liability
Jtansu shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Jtansu has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We make every effort to be as accurate as possible in describing our catalog items. All are guaranteed to be as represented. We do, however, offer a 7-day return policy consisting of a full refund less shipping upon receipt of the item in its original shipped condition. To qualify for a full refund less shipping, you must notify us by email within 7 days of the date of receipt. Do not return items without prior email notification, as this may result in delivery after the 7-day deadline. There will be no exceptions to this rule. Items purchased in a free-shipping promotion will be refunded in full minus the actual shipping costs. Items purchased but kept in storage at Jtansu for more than 60 days are subject to a 20% restocking fee in addition to the relevant monthly storage charges.
NO REFUNDS ARE OFFERED FOR CUSTOM ORDERS.
Orders can be cancelled within 7 days of the order date. Any expenses incurred by Jansu during that 7-day period will be deducted from the refund amount.
In the unlikely event that an item you ordered is delivered damaged, you must notify us within 7 days of receipt. We insure all shipments, so you will receive a refund for the full value or repair of damaged items. However, you must keep all packaging materials until the shipping company has had an opportunity to inspect damaged items and their packaging. It is essential that you cooperate fully with the shipping company and make it possible for them to inspect the damaged items. If you do not notify us within 7 days, keep the packaging materials, cooperate with the shipping company, or if you proceed with return or repair before the inspection, Jtansu is no longer responsible for the replacement or repair value.International Shipments
Jtansu uses international freight companies to complete its international shipments. All shipments are fully insured. Jcollector is not responsible for any duties, taxes or other expenses generated as a result of the customs clearing process. There will be no refunds for items returned as a result of unpaid import duties, taxes or other expenses.
Jtansu offers its customers an interest-free layaway plan that makes it possible to stretch payments over three or four months without paying a penalty. Jtansu's layaway program is 100% interest-free. Once an item has been ordered, payments are arranged in three or four installments over a period of as many months. The first credit card installment is paid at the time of the order, then the others each month thereafter. Upon completion of all payments, the item is delivered. Jtansu offers interest-free layaway plans as a courtesy to its clients to facilitate the purchase of fine antique objects. In order to continue offering this service, we rely on our customers' commitment to prompt payment before the due date. If, at anytime, you decide to cancel the order, Jtansu will refund you all installments paid minus a 20% restocking fee plus any credit card fees incurred by Jtansu up to the cancellation date. It is your responsibility to inform us of changes in credit card status and to to make sure that funds are available. If, for any reason, payment is not received by the due date and/or a credit card charge is declined, Jtansu will notify you by email. You will have 48 hours to address the problem. If, after 48 hours, payment is not received/processed, a service charge equal to 20% of the due payment will be added to your account. If no payment is received after 30 days from the second notification (and no agreement has been reached on a new payment plan), Jtansu will cancel the sale and you will forfeit all previous payments.
If, after a purchase, a customer is unable to receive the purchased item(s), Jtansu will store the item(s) at no charge for a period of 30 days. After 30 days, a storage fee of $150 per month per item will be assessed until the items are shipped.
In the event that a Jtansu product is mistakenly listed at an incorrect price, Jtansu reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Jtansu reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Jtansu shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Jtansu without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Jtansu may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Jtansu.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Jtansu products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Jtansu products) must be commenced within one (1) year after the claim or cause of action arises. Jtansu's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Jtansu may assign its rights and duties under this Agreement to any party at any time without notice to you.
You agree to indemnify, defend, and hold harmless Jtansu, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.